Love's Travel Stops & Country Stores Logistics Coordinator (2nd and 3rd shift) in Oklahoma City, Oklahoma
Req ID: 108043
Love’s is a family-owned and operated company based in Oklahoma City. We are looking for talented people to join the team in our Logistics group as a Logistics Support Representative.
As an employee of Gemini Motor Transportation, you would be an important part of our Logistics team that provides high value transportation business services to Love’s Travel Stops & Stores in addition to our professional drivers. We have been tasked with maintaining healthy fuel inventory levels at our Love’s Travel Stops & Stores across the country. This 24/7/365 goal pushes us to solve complex issues regarding logistics, inventory management and the fuel supply chain on a daily basis
We’ll get you started by providing on-the-job training and resources. On our team, you’ll play an important part of shaping our customer experience. You’ll be actively listening to our customers, answering their questions and using your resources to provide solutions. You’ll be part of a team-oriented and FUN environment while working to meet performance metrics.
Love’s offers the following to full-time employees:
Medical/Dental and Life Insurance Plans
401(k) with Company Match
Paid Time Off
Employee Assistance Program
*Most benefits are subject to an eligibility waiting period.
Gemini Motor Transportation continues to look for these values in every person we hire:
• Focus on the customer in everything we do
• Exhibit integrity in our day-to-day actions
• Demonstrate a strong work ethic
• Create new opportunities through innovative thinking
• Persevere in the pursuit of all opportunities
We provide our employees with opportunities to excel in their positions every day. These chances to shine make for a rewarding work environment.
If you want to be a part of something awesome in an engaging environment, don’t miss this opportunity!
BASIC PURPOSE : Maintain all fuel inventories at the store level by coordinating with the drivers.
Forecast truck stop fuel demand using highly sophisticated inventory replenishment/dispatch software (TelaPoint).
Monitors and analyzes scheduled delivery workload by determining availability of trucks; site storage restrictions; trailer compartment size options; supply point options; delivery time requirements; driver DOT availability; traffic and weather conditions, etc.
Facilitates near real time supply point changes by coordinating with supply department; maximize profit and minimize delivery disruptions by adjusting dispatch as needed.
Provides high level of customer service by adjusting planned dispatch to accommodate changes in operating environment such as terminal outages, ASAPs, cancellations, rolled loads, truck break down, etc.
Other duties assigned as needed.
EDUCATION AND EXPERIENCE:
HS Diploma or equivalent required
3-5 years Fuel Dispatch and customer service preferred
SKILLS AND PHYSICAL DEMANDS:
Ability to handle 75-100 inbound phone calls per day
Capable of managing 200+ emails per day
Ability to manage numerous competing demands in an extremely high stress environment
Willingness/ability to accept continual training and constructive criticism
Basic Microsoft Windows / Office experience
Typical Physical Demands:
Requires prolonged sitting, some bending and stooping.
Occasional lifting up to 25 pounds.
Manual dexterity sufficient to operate a computer keyboard and calculator.
Requires normal range of hearing and vision.
Job Function(s): Customer Service; Dispatch
Clean Places, Friendly Faces. It's been the guiding principle at Love's for more than 50 years, and it's leading us into the future. We're passionate about serving drivers with clean, modern facilities stocked with plenty of fuel, food and supplies. Love's has two primary kinds of stores. Our 'Country Stores' are fueling stations with a convenience store attached. The larger ' Travel Stops' are located on interstate highways and offer additional amenities such as food from popular restaurant chains, trucking supplies, showers and more. .”